Question 1

Why use SMS instead of email?

Accepted Answer

Text messages are more immediate and are often seen faster than traditional email newsletters, helping improve event awareness and attendance.

Question 2

Does this replace our calendar or newsletter?

Accepted Answer

No. GatherScout works alongside your existing marketing tools to increase visibility and attendance for downtown events.

Question 3

How much staff time does it take?

Accepted Answer

Minimal. You add an event by pasting its web address and the card builds itself. Messages are automated from there.

Question 4

Can patrons unsubscribe?

Accepted Answer

Yes, anytime. Sign-up is opt-in only, and we never sell or rent patron information.

Question 5

How do members subscribe?

Accepted Answer

Members can subscribe through a QR code, website link, or staff-assisted sign-up.

Question 6

What if I go over my subscriber limit?

Accepted Answer

No problem, you can grow past your plan anytime. Each additional subscriber is just $0.90/month. Once you've added enough that the next plan costs less, we'll help you move up so you're always on the best-value plan.